Clear delivery and return guidance.
Every order is packed from Lagos with care. Delivery timelines vary by destination, but the process should always feel straightforward.
Shipping
Orders within Nigeria are typically delivered within 3 to 5 working days after payment confirmation.
International delivery timelines depend on destination and courier processing.
Shipping costs are calculated at checkout based on destination and package weight.
Returns & Exchanges
Returns are accepted within 14 days of delivery for unworn items in original condition with tags attached.
Exchange requests are subject to stock availability.
Sale items, custom pieces, and worn garments are not eligible for return.
How To Start A Return
Email hello@saiia.store with your order number and reason for return.
Once approved, return instructions will be shared by the team.
Original shipping charges are non-refundable unless the item arrived damaged or incorrect.